Mercure Grand Jebel Hafeet

We are 2 adults and 2 children stayed for a couple of days during 3rd week of March. The hotel was at a stunning location and we enjoyed the scenic views of mountains and Al ain city admist of beautiful weather. The stay is very comfortable and a lot of activities to keep the kids engaged. our kids had spent much of their time in the pool, which is well maintained with good pH level . The hotel have good amenities and the food was excellent. Even though they offered a variety of cuisine for breakfast and dinner, it appears that most part of the menu appear repetitive for the next day. A few changes in the menu would be even better. The staff's are polite and offered good hospitality. Overall, it was a memorable trip and a good break from the busy routine. I strongly recommend for families and couples.

The view is fantastic especially in the evening. Gautam was very generous to surprise us with valentine set-up for our room, I love the little red teddy bear. All the staff are courteous and smiling all the time. The food is also delicious and big serving. Breakfast has many choices of food to enjoy. In the evening, there was an entertainment. The lady who sang for 2 hours was really good, fun and energetic. All in all it was a very memorable valentine's overnight stay with my husband. It was a last minute decision for us to book so not much expectation but we were blessed beyond our expectations.

The hotel is the highest up the mountain, and has amazing panorama views. Whilst it is an old hotel, it is very clean. The pool was pristine, and the bed comfortable. Great value for money for a mid-week escape, and the cool mountain air makes it worth the drive up. Staff were very nice and professional. The "golf view" room still had an amazing vista.

The staff were very friendly and helpful. The breakfast is good but needs more variety, such as adding Labneh and olives. However, my family enjoyed the breakfast there. The facilities are brilliant as a 4-star hotel. They have squash and Golf courts, besides other very interesting sports facilities. The location is fantastic during the summer. In the evening, you can sit at the outdoor cafes where there is a nice wind coming through (Don't go in the winter because you can't sit outside).

Location, Kids activities such as slides in pool, mini golf and paid court yard for games. Breakfast for good with nice options. View was stunning from the top with cool breeze in the night making it perfect place for weekend gateway. It kept the kids busy with activities during the stay. Love the Al khayam place for sheesha. Quality, Taste and price for food is good.